Anonymous
map-marker Melbourne, Victoria

Was not happy

Took money with out asking me $35 the cost off living is *** an they think it is ok sorry no an when tye to fix the problem they hug up on me
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Anonymous
map-marker Melbourne, Victoria

Could not help me out

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Taking money with out asking so dont want hambl anymore they did not ask to take $35 off me an did so no more
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Rae S Dil

Never received my camera

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I never received my product. I have been waiting for it for weeks and it never came. I have not been contacted at all
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Pros:
  • Answer when you contact tgem
Cons:
  • Say they will send you a replacement then dont

User's recommendation: Don’t

Heidi R Pvp

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Hubble Contacts - Refund
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Hubble Contacts - Refund - Image 4
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Hubble Contacts - Refund - Image 6
It been over month u haven't send my refund i send 8 box back and u draw two payment out my account and i already cancel it three month ago all sudden u took two payments out my bank account plus yall own me almost 100 dollars will u be nicely have my refund thank u plus i have copy of payments and my box
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Loss:
$83

Preferred solution: Full refund

Anonymous
map-marker Nottingham, Nottingham

Complaint

I need to get a contact number that I can contact regarding my complaint as it has gone on too long And I want reimbursing on all the money you have taken from my bank or I'm getting a solicitor to deal with this for me
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Brian Sr  Lindsay F

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Verified Reviewer

Great customer service

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I had ordered some contacts and needed them as quickly as possible, because I am legally blind without them. It says on their website to allow 7-10 days for shipping, maybe longer , depending where you live exactly. I was freaking out inside because I knew that I could absolutely not wait that long. I contacted their customer service team and they helped me immediately!! They over nighted my contacts to me free of charge!! They are absolutely the best! Love, love, love Hubble Contacts!!
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Pros:
  • Have the best customer service

User's recommendation: Wear Hubble Contacts

Anonymous
map-marker Lake In The Hills, Illinois

Need 5 stars

Hey, I am looking for my shipment, can you let me know the estimated time ? Is there anything you can expedite for overnight shipping ? Thanks
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User's recommendation: Shipment is takes too long

Anonymous
map-marker Campbell, California

No customer service , Hubble not connecting to wifi

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My Hubble is not connecting to home wifi Sent two emails and no one responded to me No one called back No customer service number to call About to purchase another product and never use Hubble again style="background-color: rWould not recommend it Horrible customer support Sent from my iPhone
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User's recommendation: Buy a product that has better customer support , not Hubble

Diona S

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Verified Reviewer

I have not received my replacement.

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I contacted twice about my replacement of my baby monitor that stopped working for months! I believe I contacted them on November 1 and still waiting for my monitor. This is the information they gave me: Update for Case 631529 - "TICKET #40087" The sales order number is SO-306035. The order tracking has been stand still for weeks. This is frustrating with no peace of mind while the baby is sleeping. I need my monitor as soon as possible.
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Loss:
$150
Pros:
  • Good quality for 1 year
Cons:
  • Stopped working
  • After a year

Preferred solution: Full Refund, promised replacement and definitely an apology.

User's recommendation: Don't buy at all

Quincy E Tkr

Cancellation

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They actually were able to pause my subscription until next year so I stayed with them because their contacts are really affordable and the customer service offered me a deal and discount for when I restart up!
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Cons:
  • Automatically drafted every month

Preferred solution: Price reduction

Anonymous
map-marker Cotulla, Texas

I need a refund and cancel my subscription

I need my Refund of $42.00. make sure my subscription is cancelled And refund me my money as soon as possible
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DENICE L Aou

Never had a problem with the contacts.

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Had an order of contacts extended wear where half the contacts had tears in them before i took them out of the new package. I got a hold of customer service , explained my contacts were defective, so i sent them back & i received replacements easy & quick.
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Anonymous
map-marker San Antonio, Texas

Cancelled order

Still waiting to be refund my money on my debit card never recipe contacts please I canceled membership
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Jerral S

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Verified Reviewer

To cancel my membership

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When I sign up on the app I never agree to get charge $99, so now am getting the run around about canceling the charge. I need my $99 dollar refund please
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Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Order

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I love their Contacts.. Very hard to reach customer service sometimes. But besides that they have the best Contacts by far..
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User's recommendation: Price & Products I'm satisfied

rebecca j Zir

Where are my contacts ordered them November 3rd talk to somebody said they would be here today at 9:00 still nothing

Ordered my contacts November 3rd they apparently were lost in the mail because I called and see where they were and she said she sent me an email with the tracking number never received it as well as her saying that they would arrive today at 9:00 don't have any paid $42 I would like a tracking number and to know where they're at
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